FAQ

Daals offers carefully curated, design-led furniture that blends conscious style with everyday comfort. Our collections feature tactile textures like Bouclé and sumptuous Velvet, alongside timeless silhouettes such as our Buttoned Sofas, Calabasas and Albany collections. From statement Accent Chairs to functional Bed Frames and Bookcases, each piece is chosen for its ability to elevate your living space.

Absolutely. We understand modern living. Our range includes space-saving solutions like Sofa Beds and compact Bedside Tables, designed to offer both style and functionality without compromising on design integrity.

We accept all major credit and debit cards, including Visa, MasterCard, and JCB. We also offer secure checkout via PayPal for your convenience.

Yes. All transactions on our website are processed using industry-standard encryption and secure payment gateways. We do not store your full payment details on our servers.

We offer two clear shipping options to provide flexibility and value:

Express Standard Shipping (£12.95): Partnering with DHL or FedEx for reliable, tracked delivery. Your order will be delivered within 10-15 business days after dispatch (following a 1-2 business day processing period). Ideal for your new statement piece.

Free Standard Shipping: Available on all orders over £50, shipped via EMS. Delivery takes 15-25 business days after dispatch. Perfect for furnishing an entire room without rush.

Born in Inverness, we serve a global community. We deliver to most international destinations, with a strong presence in the UK and across Asia. Please note, some remote locations may be excluded. Your cart will automatically confirm eligibility at checkout.

Yes. Once your order leaves our warehouse in Inverness, we will send you a tracking link via email so you can follow your parcel’s journey right to your doorstep.

We want you to be confident in your choice. If your item (like a Bedside Table or Garden Bistro Set) isn’t quite right, you have 15 days from the date of receipt to initiate a straightforward return. Please contact our team at [email protected] to start the process, and we’ll guide you through every step.

Please contact our customer service team for details regarding return shipping costs, as policies may vary depending on the reason for return and your location. We are committed to a fair and transparent process.

Our global community includes style-conscious individuals who value considered design—from first-time homeowners in the UK creating their sanctuary, to savvy upgraders across Asia looking to infuse tactile, elevated pieces into their lives.

Our dedicated team is here to help. You can reach us via email at [email protected]. Our operational address is 49 Tomnahurich St, Inverness, UK, IV4G 6OT.